CS Week 2024

The Modern CIS is Comprehensive, Connected – and Here.

It's a new world out there. Utilities need a comprehensive and affordable solution that empowers their customers and their organizations for the future.

At CS Week, come see Utility4U, the world-class CIS with best-in-class business processes, analytics, dashboards and Gen AI built-in.

Plan now to meet our team of industry technology experts; they're ready to show you how to accelerate your CX while successfully transitioning your utility to its future operating model.

Visit us at Booth #811 for your chance to win a World Wildlife Fund bucket of plush animals!

Utility4U^TM CIS
Come see the easiest way to connect your utility to the future. Utility4U is the industry's most comprehensive pre-configured cloud platform — from CIS to ERP and even Regulatory. The top features are already built in, including usability, analytics and regular upgrades.

MeterData4U^®CIS-embedded MDM
Simplify how your CIS gets and processes AMI data. MeterData4U is a CIS-embedded MDM that makes it easier and more affordable for your utility to innovate and create meaningful customer interactions.

Generative AI & CX

What to Know, What to Tap Into

Gen AI can deliver benefits across utilities – especially in CX.

But when and where to begin?

Join our session to learn about top ways to improve utility customer and employee experience, including:

automating business process exception management
putting call center efficiency on steroids
creating an automated energy usage advisor for your customers.
employing AI-driven chatbots that provide round-the-clock customer support that is holistic and empathetic (dare we say, “human”?)

Date/Time: Thursday, May 2, 9:30-10:30 am

Location: Room 203C

AMI 2.0 Strategies

A Panel Conversation with Three Utilities

AMI 2.0 is not only a technological upgrade — it's an opportunity for valuable use cases and a new business model that will prepare your utility for the future.

Hear three utilities share a few of the most pressing and interesting use cases under consideration. They'll also discuss how they intend to tackle use cases as part of either new or upgrade projects.

Utegration's Chris Bui, Managing Director, AMI and Energy Analytics, will facilitate a panel of its AMI 2.0 Innovation Council members including: