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The sheer number of changes utility executives are contending with goes on and on. It even includes an expectation that utilities will be prepared for potential eventualities that have simply never been on their radar before.
The challenge for utilities is to manage relentless change while simultaneously meeting their obligation to deliver safe, reliable, and affordable electricity to customers. Successfully achieving these goals isn’t possible without a solid blueprint and as much innovation and expertise a utility can assemble—both from within the company and by working with external partners.
This playbook provides four recommendations that
all utilities can follow to thrive in this challenging new landscape.
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